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Closure of Monty’s Rewards


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Closure of Monty’s Rewards


We’ve delayed the previously notified closure of Monty’s Rewards in South Australia until 30 June 2025.

Monty's Rewards members will still be able to redeem their points in venues within South Australia until 30 June 2025.
Find out more on the notices page.

Benefits


Benefits


 Monty's Rewards Points

EARN & REDEEM POINTS

  • Earn points on food and beverage purchases and gaming machine play

  • Redeem points in full or part payment towards food and beverages, gift cards (where available) and cash (SA & QLD locations only)

REWARDS                   POINTS

$50 Gift Card                              5,000

$10 Cash (QLD, SA Only)           1,000

$5 Cash (QLD, SA Only)              500

$1 Food & Beverages                 100

*Benefits may not be available in conjunction with other promotional offers or discounts, or on purchases made at outlets operated by third parties. See staff for details.

Monty's Rewards App Features

Scan the barcode in-app for food and beverage discount

Track & use your points

Find your local venue

Update your details

FAQs


FAQs


  • As of 10 August 2023, We are no longer running the birthday offer. If you have been issued a birthday voucher before this, you can still redeem it at your local before the expiry date.

  • Monty’s Rewards is a membership program linking hundreds of pubs and taverns across Australia. Members may:

    • receive a 5% discount on food* and beverage purchases

    • earn points on food* and beverages and gaming machine play (where applicable)

    • redeem points for food* and beverages, gift cards (where available) and cash (SA & QLD members only)

    * May exclude food purchases at outlets operated by third parties at selected pubs and clubs. See staff for details.

  • The easiest way to become a member is by registering via the Monty’s Rewards App. You can also sign-up by completing a membership application form and handing to a staff member in a participating venue.

  • If you are already member, you can login to your account using your Membership Number and PIN. Your member number is located on the back of your membership card. If you're unsure of your PIN, you can have it sent to you via SMS using the 'Forgot your PIN?' link on the login page. A staff member may also be able to assist.

  • If your sporting club or social group is sponsored by a Monty’s Rewards venue, make sure you enter your official ‘Club Code’ on the ‘My account’ page. Speak to your club representative if you’re unsure of your official Club Code.

  • You can edit or delete your Club Code under ‘My account’.

  • There is always a delay between points being earned or redeemed in a participating venue being displayed on the app and in your points history. Please allow up to a few hours for all balances to update and reflect recent activity.

  • If you are not earning points on your food or beverage purchases it may be due to one of two reasons:

    • You have added a Club Code to your account - sponsored club members do not earn points on their food and beverage purchases.

    • You have not spent a minimum of $5 on food or beverages - points are awarded for every whole $5 amount spent.

  • You do not need a plastic membership card if you signed up via the Monty’s Rewards App. Simply display your digital membership card when making your purchase to receive your discount, earn or redeem points. You will only need to obtain a plastic membership card if you intend playing a gaming machine and enjoying other benefits of membership in the gaming room.

  • Yes, simply display your digital membership card when making your purchase to earn or redeem points*.

    *May exclude food purchases at outlets operated by third parties at selected pubs and clubs. See staff for details.

  • You may earn points on food* and beverages and gaming machine play** (where applicable), redeem points for food and beverages, gift cards (where available) and cash (SA & QLD only).

    May exclude food purchases at outlets operated by third parties at selected pubs and clubs. See staff for details. *You will need a plastic membership card to earn points on gaming machine play.

  • You can check your points balance via the Monty’s Rewards App, by swiping your card at a member kiosk, inserting your card into a gaming machine or asking the gaming cashier.

  • Your Member Number is the number confirmed to you when you signed-up, or is the number on the back of your plastic membership card. Your PIN is the 4 digit number sent to you when you signed-up via the App, or the number given to when you signed-up in a venue.

  • Yes, go to the ‘Reset PIN’ page to change your PIN. It cannot:

    • Have been previously used by you

    • Have consecutive numbers in ascending or descending order

    • Have repeated consecutively repeated numbers

    • Be the same as the last four or first four digits in your Member Number, telephone number or identification number

  • If you've lost your plastic membership card, a replacement can be printed for you. Please contact a staff member in a participating venue. You will be required to show some ID. Note that membership cards cannot be posted to you.

  • You can enjoy the benefits of membership at selected pubs and taverns across Australia. Use the ‘Venue Finder’ to find a participating venue.

  • If your gambling becomes a problem you can:

  • Self-exclusion is a voluntary means of excluding oneself from gaming activities at selected venues. Visit gamblinghelponline.org.au or call 1800-858-858 for further information about self-exclusion. Please contact a staff member at a Monty’s Rewards venue to amend your self-exclusion status after enrolment.

  • Please contact us if you would like to close your account.

  • Please contact us if you would like to re-register a previously closed account.

  • Venues participating in Monty’s Rewards promote the responsible service of gaming & alcohol.

    Their posters, flyers or advertising are not implicitly or explicitly directed at minors, excluded persons or vulnerable or disadvantaged groups.
    If your gambling becomes a problem, please ask staff at a participating venue for help. Call for 24 hour telephone assistance on 1800 858 858. Or visit  gamblinghelponline.org.au

 

Member Notification


Member Notification


No Date Headline Details
1 23 May 2024 Closure of Monty's Rewards Program Closure of Monty’s Rewards
2 23 May 2024 NSW update on Monty's Rewards Closure of Monty’s Rewards
3 26 July 2024 VIC, QLD, NT and TAS update on Monty's Rewards Closure of Monty’s Rewards
4 27 August 2024 Merger of Monty's Rewards program Closure of Monty’s Rewards
5 26 September 2024 Update on Monty's Closure in SA and cashless venues in NSW Update on Monty's Closure in SA and cashless venues in NSW
6 29 January 2025 Decomission of Monty's Rewards Decomission of Monty's Rewards